Complaints
181 complaints in the public feed
- Phone broke after 2 days, support ignoring me
I bought a phone via Coinbase pay and it stopped after 2 days. Support said warranty void due to refurbished status. I have receipt screenshot from October 5th 2025 showing original-purchase warranty. Three tickets opene
Coinbase · wants refund · $840 · 📎 evidence · 💬 160d ago - Wire transfer stuck for 7 weeks
Wire to a known counterparty has been 'in review' for 4 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $896. I'm losing the deal it was meant for. Either send it or send it back.
Coinbase · wants exchange · $0✓ resolved60d ago - Account locked for two weeks; $2400 BTC withdrawal blocked
Approximately two weeks ago Coinbase locked my account after I attempted a $2400 BTC withdrawal. Support stated identity verification was pending. I uploaded my driver license and a recent utility bill twice over 14 days
Coinbase · wants contact · $2400✓ resolved60d ago - Account locked, ID verification ignored 3 times
Card declined at the grocery store with a balance well above the charge. App showed available funds at the time. Embarrassing in line. CSR couldn't explain it, said 'try again later'. Happened twice this month. What kind
Cash App · wants apology · $535 · 💬 160d ago - Cancelled flight, no rebooking + no refund
Showed up with valid ticket and ID. Counter agent said the system flagged my booking; no further explanation. Refused to let me board. Didn't rebook. Refused to refund. Three weeks of escalation tickets. I had to buy a c
Hilton · wants contact · $061d ago - Loyalty points expired without notice — 7 years' worth
Their published price-match guarantee says they'll match any major competitor within 14 days. I had a competitor's price $1216 lower, well within the window, screenshot included. Three managers later they refused — last
Best Buy · wants contact · $061d ago - Damaged package, no replacement after 6 tickets
They locked my account citing 'suspicious returns'. I returned items that didn't fit — that's literally what their return policy is for. Now I can't see past orders, can't track current ones, can't reach a human. $537 of
61d ago - Lost luggage, $400 claim ignored
Bought a fare that listed 'one carry-on included'. At the gate they said carry-on is $315 extra unless I upgraded. The fare page didn't mention this. I have a screenshot of the fare detail page from purchase day. They ch
61d ago - Locked out after subscription renewal
Subscription auto-renewed Mar 20. Card charged. Account is now 'pending payment' and I can't log in. Support says billing has to clear, billing says account has to be active first. $521 taken, no service.
Google · wants refund · $1760 · 💬 262d ago - Charged twice for the same order
Order #12 arrived missing 12 items. Reported in-app within 5 minutes with photos. Their bot offered a 20% credit toward a future order — I want a refund for items I didn't receive, in cash, not 'credit' to keep using a s
Starbucks · wants contact · $93662d ago - Speed throttled despite paying for highest tier
Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $227/mo to my bill above the
AT&T · wants contact · $391 · 💬 263d ago - Card declined despite available balance
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 14 times — each time it 'doesn't pass review' with no reason given. $1429 of my own money is frozen. The only contact channel is an un
Bank of America · wants exchange · $7363d ago - Price-match denied despite their own published policy
App said the item was in stock at my local store. Drove 40 minutes. Store staff said the inventory system is 'often wrong' and shrugged. The item shows in stock right now, on the same store page. $52 of gas wasted plus a
Home Depot · wants contact · $480 · 💬 363d ago - Refund stuck for 3 weeks, support copies the same script
Cancelled an order before it shipped, was promised a refund within 5-7 business days. It has now been 8 weeks. Each time I contact support I get a different ticket number and a fresh promise. Meanwhile the charge is stil
Amazon · wants apology · $0✓ resolved64d ago - Cancelled flight, no rebooking + no refund
Bought a fare that listed 'one carry-on included'. At the gate they said carry-on is $1079 extra unless I upgraded. The fare page didn't mention this. I have a screenshot of the fare detail page from purchase day. They c
Booking.com · wants contact · $90865d ago - Order missing 13 items, refund denied
Got charged twice for order #11. Same total, same time, same merchant. Reported immediately. Nine days later, no refund of the duplicate $1372. Bank dispute is the only remaining option. Marked 'delivered' at 15:00. Came
Chipotle · wants replacement · $126165d ago - Driver kept the order, marked 'delivered'
Got charged twice for order #15. Same total, same time, same merchant. Reported immediately. Nine days later, no refund of the duplicate $780. Bank dispute is the only remaining option. Driver kept the order. Doorbell fo
Chipotle · wants replacement · $32765d ago - Wire transfer stuck for 7 weeks
Card declined at the grocery store with a balance well above the charge. App showed available funds at the time. Embarrassing in line. CSR couldn't explain it, said 'try again later'. Happened twice this month. What kind
Coinbase · wants replacement · $48 · 💬 365d ago - Refund stuck for 2 weeks, support copies the same script
I placed order #8 on Mar 27. Tracking has shown 'in transit' for 5 weeks straight. I've opened 8 support tickets — every reply asks me to wait another 5-7 business days. The total is $840. I want either the package or a
Amazon · wants contact · $1942 · 💬 266d ago - Settlement check 11 weeks late
Settlement was approved 12 weeks ago. Check 'is being processed'. Each call I get a new ETA. The contract says 30 days from approval; they're past 60. $1156 is owed. Where's the money? Settlement was approved 5 weeks ago
State Farm · wants contact · $066d ago