Coinbase

Phone broke after 2 days, support ignoring me

★☆☆☆☆·wants refund·$840 USD·published
I bought a phone via Coinbase pay and it stopped after 2 days. Support said warranty void due to refurbished status. I have receipt screenshot from October 5th 2025 showing original-purchase warranty. Three tickets opened, no progress. Want refund or replacement urgently.

Evidence

Discussion

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  1. bob***@example.com · 4/27/2026, 2:27:32 PM

    Same thing happened to me last year — eventually had to file a chargeback. Hope this gets resolved for you.

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Filed 4/27/2026. Published 4/27/2026, 12:21:50 PM.