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AT&T

Telecom & Internet · att.com · US
AT&T Inc.
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Tier
LISTED
Status
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Recent complaints

8 threads

Public threads filed against AT&T, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. Speed throttled despite paying for highest tierresponse pending verify

    Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $227/mo to my bill above the

    ·4/24/2026·2 comments
  2. Hidden fees on every monthly billpublished

    Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $1019/mo to my bill above the

    ★★·4/15/2026
  3. Tried to cancel for 3 months, still chargedresolved

    Outage from Mar 7 for 5 days straight. I work from home — I had to spend at my own expense on a hotspot. Bill came as if nothing happened. Their own status page confirms the outage. I'm asking for a credit equal to the o

    ·4/13/2026
  4. Service down for 3 days, billed in fullno response from user

    I've called 4 times to cancel. Each time I'm transferred to 'retention' which won't let me leave. Last call I got disconnected after 47 minutes on hold. The only working channel is a chatbot that loops me back to retenti

    ·4/11/2026·2 comments
  5. Service down for 5 days, billed in fullno response from user

    Outage from Apr 13 for 11 days straight. I work from home — I had to spend at my own expense on a hotspot. Bill came as if nothing happened. Their own status page confirms the outage. I'm asking for a credit equal to the

    ·3/24/2026
  6. Hidden fees on every monthly billresolved

    Paid for the gigabit tier. Speed tests show 80-120 Mbps consistently. I've reset the modem, replaced cables, even let their tech check the line — confirmed line is fine. Then the rep said 'speeds aren't guaranteed, only

    ·3/11/2026·1 comment
  7. Service down for 10 days, billed in fullresolved

    Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $1029/mo to my bill above the

    ·3/6/2026
  8. Speed throttled despite paying for highest tierresponse pending verify

    Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $551/mo to my bill above the

    ★★·2/28/2026·2 comments

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Snapshot built 6/26/2026, 11:02:04 PM.

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