AT&T

Speed throttled despite paying for highest tier

★☆☆☆☆·wants contact·$391 USD·response pending verify
Every bill has 3-4 line items I never agreed to: 'broadcast fee', 'regional sports surcharge', 'network access charge'. They aren't taxes, they're company fees disguised as taxes. Total adds $227/mo to my bill above the advertised price. I want them removed prospectively and refunded for the last 6 months I caught them.
#mock#telecom-internet

Discussion

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  1. dre***@mock.example · 4/26/2026, 1:02:38 PM

    Don't accept their store credit — push for a real refund. They will pay it eventually.

  2. hen***@mock.example · 4/26/2026, 2:02:38 PM

    Try filing with the BBB and CCing their PR email — that's what worked for me.

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Filed 4/24/2026. Published 4/24/2026, 7:13:38 AM.