Coinbase
Recent complaints
11 threadsPublic threads filed against Coinbase, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Phone broke after 2 days, support ignoring mepublished
I bought a phone via Coinbase pay and it stopped after 2 days. Support said warranty void due to refurbished status. I have receipt screenshot from October 5th 2025 showing original-purchase warranty. Three tickets opene
★·4/27/2026·📎 evidence·1 comment - Wire transfer stuck for 7 weeksresolved
Wire to a known counterparty has been 'in review' for 4 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $896. I'm losing the deal it was meant for. Either send it or send it back.
★·4/27/2026 - Account locked for two weeks; $2400 BTC withdrawal blockedresolved
Approximately two weeks ago Coinbase locked my account after I attempted a $2400 BTC withdrawal. Support stated identity verification was pending. I uploaded my driver license and a recent utility bill twice over 14 days
★·4/27/2026 - Wire transfer stuck for 7 weekspublished
Card declined at the grocery store with a balance well above the charge. App showed available funds at the time. Embarrassing in line. CSR couldn't explain it, said 'try again later'. Happened twice this month. What kind
★★★·4/21/2026·3 comments - Account locked, ID verification ignored 3 timespublished
Saw a charge of $374 I didn't make. Disputed it the same day. Bank acknowledged receipt 5 weeks ago. Status: 'investigating'. The merchant is a known scam reported in multiple consumer forums. The bank's own fraud team s
★·4/17/2026·2 comments - Account locked, ID verification ignored 14 timesresolved
Card declined at the grocery store with a balance well above the charge. App showed available funds at the time. Embarrassing in line. CSR couldn't explain it, said 'try again later'. Happened twice this month. What kind
★★·4/10/2026 - Wire transfer stuck for 6 weeksno response from user
Wire to a known counterparty has been 'in review' for 3 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $390. I'm losing the deal it was meant for. Either send it or send it back.
★·4/10/2026 - Unauthorized charge of $973 — no fraud responseresolved
Saw a charge of $637 I didn't make. Disputed it the same day. Bank acknowledged receipt 7 weeks ago. Status: 'investigating'. The merchant is a known scam reported in multiple consumer forums. The bank's own fraud team s
★★·4/10/2026·2 comments - Unauthorized charge of $1188 — no fraud responsepublished
Wire to a known counterparty has been 'in review' for 1 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $1111. I'm losing the deal it was meant for. Either send it or send it back
★·4/2/2026 - Account locked, ID verification ignored 4 timesno response from user
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 6 times — each time it 'doesn't pass review' with no reason given. $1134 of my own money is frozen. The only contact channel is an unr
★·3/19/2026·3 comments - Account locked, ID verification ignored 15 timespublished
Wire to a known counterparty has been 'in review' for 6 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $147. I'm losing the deal it was meant for. Either send it or send it back.
★·3/14/2026·2 comments
Transparency
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Removal log
- removed · responsedefamation4/27/2026, 9:11:50 AM
calls reporter a scammer without evidence