eBay
Recent complaints
7 threadsPublic threads filed against eBay, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Wrong item shipped — got something completely differentresponse pending verify
Cancelled an order before it shipped, was promised a refund within 5-7 business days. It has now been 3 weeks. Each time I contact support I get a different ticket number and a fresh promise. Meanwhile the charge is stil
★·4/8/2026·3 comments - Damaged package, no replacement after 10 ticketspublished
I placed order #13 on Mar 30. Tracking has shown 'in transit' for 4 weeks straight. I've opened 13 support tickets — every reply asks me to wait another 5-7 business days. The total is $111. I want either the package or
★·4/2/2026·1 comment - Refund stuck for 3 weeks, support copies the same scriptresolved
I placed order #14 on Apr 9. Tracking has shown 'in transit' for 8 weeks straight. I've opened 14 support tickets — every reply asks me to wait another 5-7 business days. The total is $1041. I want either the package or
★★·3/21/2026 - Order #2 never arrived after 8 weekspublished
Cancelled an order before it shipped, was promised a refund within 5-7 business days. It has now been 4 weeks. Each time I contact support I get a different ticket number and a fresh promise. Meanwhile the charge is stil
★★·3/13/2026·2 comments - Damaged package, no replacement after 6 ticketspublished
They shipped a completely different SKU than what I ordered. The order page still shows the original item. Support says I have to print a return label and ship it back at my own expense, then wait 14 days for processing.
★·2/28/2026·2 comments - Damaged package, no replacement after 3 ticketsresolved
They shipped a completely different SKU than what I ordered. The order page still shows the original item. Support says I have to print a return label and ship it back at my own expense, then wait 14 days for processing.
★·2/27/2026 - Wrong item shipped — got something completely differentresponse pending verify
Box arrived crushed, item inside broken. I have photos timestamped on delivery. Filed a claim, was told I'd hear back in 48 hours. Three weeks and 16 tickets later, no refund, no replacement, no callback. The reps know m
★·2/26/2026·3 comments
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