Damaged package, no replacement after 6 tickets
Discussion
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- ben@mock.example · 2/28/2026, 7:05:38 PM
Try filing with the BBB and CCing their PR email — that's what worked for me.
- gra***@mock.example · 3/1/2026, 11:05:38 AM
Hope you get this sorted. Their support has been a mess for the last quarter.
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