eBay

Wrong item shipped — got something completely different

★☆☆☆☆·wants contact·$0 USD·response pending verify
Box arrived crushed, item inside broken. I have photos timestamped on delivery. Filed a claim, was told I'd hear back in 48 hours. Three weeks and 16 tickets later, no refund, no replacement, no callback. The reps know my name now but nothing changes.
#mock#e-commerce

Discussion

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  1. sam@mock.example · 2/27/2026, 1:02:38 AM

    +1, exact same scenario. We need a class action at this point.

  2. sam@mock.example · 2/27/2026, 11:02:38 PM

    Hope you get this sorted. Their support has been a mess for the last quarter.

  3. bob@mock.example · 3/1/2026, 4:02:38 AM

    Same thing happened to me last month. Took a chargeback to actually get it back.

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Filed 2/26/2026. Published 2/26/2026, 4:13:38 PM.