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Etsy

E-commerce · etsy.com · US
Etsy, Inc.
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Avg rating
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Tier
LISTED
Status
Unclaimed

Recent complaints

4 threads

Public threads filed against Etsy, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. Refund stuck for 2 weeks, support copies the same scriptno response from user

    They shipped a completely different SKU than what I ordered. The order page still shows the original item. Support says I have to print a return label and ship it back at my own expense, then wait 14 days for processing.

    ★★·3/12/2026
  2. Damaged package, no replacement after 6 ticketsresponse pending verify

    I placed order #11 on Mar 21. Tracking has shown 'in transit' for 8 weeks straight. I've opened 11 support tickets — every reply asks me to wait another 5-7 business days. The total is $773. I want either the package or

    ★★·3/11/2026·3 comments
  3. Damaged package, no replacement after 12 ticketsresponse pending verify

    They locked my account citing 'suspicious returns'. I returned items that didn't fit — that's literally what their return policy is for. Now I can't see past orders, can't track current ones, can't reach a human. $745 of

    ·3/4/2026·2 comments
  4. Refund stuck for 1 weeks, support copies the same scriptresolved

    I placed order #3 on Mar 7. Tracking has shown 'in transit' for 3 weeks straight. I've opened 3 support tickets — every reply asks me to wait another 5-7 business days. The total is $1168. I want either the package or a

    ·3/2/2026·3 comments

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