Refund stuck for 5 weeks, support copies the same script
Discussion
Comments are AI-moderated before publication. Email is required for masked attribution and never shown publicly.
No comments yet. Be the first.
More from Amazon
- ★resolvedDamaged package, no replacement after 6 tickets
They locked my account citing 'suspicious returns'. I returned items that didn't fit — that's literally what their return policy is for. Now I can't see past orders, can't track current ones, can't reach a human. $537 of
- ★resolvedRefund stuck for 3 weeks, support copies the same script
Cancelled an order before it shipped, was promised a refund within 5-7 business days. It has now been 8 weeks. Each time I contact support I get a different ticket number and a fresh promise. Meanwhile the charge is stil
- ★Refund stuck for 2 weeks, support copies the same script
I placed order #8 on Mar 27. Tracking has shown 'in transit' for 5 weeks straight. I've opened 8 support tickets — every reply asks me to wait another 5-7 business days. The total is $840. I want either the package or a
- ★resolvedAccount locked after 9 returns, can't access purchase history
They shipped a completely different SKU than what I ordered. The order page still shows the original item. Support says I have to print a return label and ship it back at my own expense, then wait 14 days for processing.
- ★Account locked after 11 returns, can't access purchase history
They locked my account citing 'suspicious returns'. I returned items that didn't fit — that's literally what their return policy is for. Now I can't see past orders, can't track current ones, can't reach a human. $312 of