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CVS Pharmacy

Health & Pharma · cvs.com · US
CVS Health Corporation
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Complaints (total)
0
Complaints (30d)
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Resolved (total)
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Avg rating
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Tier
LISTED
Status
Unclaimed

Recent complaints

7 threads

Public threads filed against CVS Pharmacy, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. Prescription not filled despite valid scriptno response from user

    Pharmacist refused to fill a valid prescription, citing 'system flag'. No further detail. Doctor's office had to call to verify. Three days later it was filled with no apology. I needed the medication on day one.

    ·4/17/2026
  2. Prescription not filled despite valid scriptno response from user

    Pharmacist refused to fill a valid prescription, citing 'system flag'. No further detail. Doctor's office had to call to verify. Three days later it was filled with no apology. I needed the medication on day one.

    ·4/12/2026
  3. Charged out-of-network despite in-network confirmationpublished

    Confirmed in-network coverage in writing before the visit. Insurance processed the claim as out-of-network anyway. Difference is $935. Both sides point at each other; meanwhile I'm holding the bill. I want the visit repr

    ·4/6/2026
  4. Prescription not filled despite valid scriptno response from user

    Pharmacist refused to fill a valid prescription, citing 'system flag'. No further detail. Doctor's office had to call to verify. Three days later it was filled with no apology. I needed the medication on day one.

    ★★★·4/2/2026·2 comments
  5. Charged out-of-network despite in-network confirmationresolved

    Confirmed in-network coverage in writing before the visit. Insurance processed the claim as out-of-network anyway. Difference is $146. Both sides point at each other; meanwhile I'm holding the bill. I want the visit repr

    ·3/14/2026
  6. Prescription not filled despite valid scriptno response from user

    Confirmed in-network coverage in writing before the visit. Insurance processed the claim as out-of-network anyway. Difference is $232. Both sides point at each other; meanwhile I'm holding the bill. I want the visit repr

    ·3/13/2026
  7. Charged out-of-network despite in-network confirmationresolved

    Pharmacist refused to fill a valid prescription, citing 'system flag'. No further detail. Doctor's office had to call to verify. Three days later it was filled with no apology. I needed the medication on day one.

    ·2/28/2026

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Resolution Rate (30d)
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Snapshot built 6/27/2026, 12:02:04 AM.

Removal log

  1. removed · complaintspam4/6/2026, 11:13:38 AM

    Contained third-party PII (full name + address of an unrelated employee). Author can resubmit redacted.