Comcast Xfinity
Recent complaints
5 threadsPublic threads filed against Comcast Xfinity, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Service down for 6 days, billed in fullresponse pending verify
Paid for the gigabit tier. Speed tests show 80-120 Mbps consistently. I've reset the modem, replaced cables, even let their tech check the line — confirmed line is fine. Then the rep said 'speeds aren't guaranteed, only
★·3/27/2026·3 comments - Speed throttled despite paying for highest tierresponse pending verify
Paid for the gigabit tier. Speed tests show 80-120 Mbps consistently. I've reset the modem, replaced cables, even let their tech check the line — confirmed line is fine. Then the rep said 'speeds aren't guaranteed, only
★★·3/18/2026·1 comment - Hidden fees on every monthly billresponse pending verify
Outage from Mar 26 for 10 days straight. I work from home — I had to spend at my own expense on a hotspot. Bill came as if nothing happened. Their own status page confirms the outage. I'm asking for a credit equal to the
★·3/16/2026 - Tried to cancel for 3 months, still chargedresponse pending verify
Paid for the gigabit tier. Speed tests show 80-120 Mbps consistently. I've reset the modem, replaced cables, even let their tech check the line — confirmed line is fine. Then the rep said 'speeds aren't guaranteed, only
★★·3/12/2026 - Service down for 5 days, billed in fullno response from user
Outage from Apr 5 for 8 days straight. I work from home — I had to spend at my own expense on a hotspot. Bill came as if nothing happened. Their own status page confirms the outage. I'm asking for a credit equal to the o
★★·3/6/2026
Transparency
Full report →Public per-company log of every removal action plus the latest hourly snapshot. We log the reason verbatim — closed enum, public, no pay-to-remove ever.
Removal log
No removals yet.