Comcast Xfinity

Speed throttled despite paying for highest tier

★★☆☆☆·wants other·$1117 USD·response pending verify
Paid for the gigabit tier. Speed tests show 80-120 Mbps consistently. I've reset the modem, replaced cables, even let their tech check the line — confirmed line is fine. Then the rep said 'speeds aren't guaranteed, only up to'. Then why charge a premium for a tier I never see?
#mock#telecom-internet

Discussion

Comments are AI-moderated before publication. Email is required for masked attribution and never shown publicly.

  1. sam@mock.example · 3/20/2026, 3:24:38 AM

    Same thing happened to me last month. Took a chargeback to actually get it back.

More from Comcast Xfinity

Filed 3/18/2026. Published 3/18/2026, 3:13:38 PM.