Costco

Price-match denied despite their own published policy

★★★☆☆·wants refund·$244 USD·published
Years of loyalty points just disappeared. No email, no in-app notice, nothing. Customer service confirms they were 'expired per terms' but the terms changed last quarter and I never got the notification email about the change. 5 years of accumulated rewards, gone. I want the points reinstated or the equivalent in store credit.
#mock#retail-shopping

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Filed 4/9/2026. Published 4/10/2026, 12:13:38 AM.