Hidden baggage fees added at the gate
★★☆☆☆·wants exchange·$798 USD·no response from user
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- ★★Hidden baggage fees added at the gate
Showed up with valid ticket and ID. Counter agent said the system flagged my booking; no further explanation. Refused to let me board. Didn't rebook. Refused to refund. Three weeks of escalation tickets. I had to buy a c
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Bag never arrived at the carousel. Filed PIR at the airport. 9 weeks later, nothing. Inside: medication, a laptop, work clothes. Total declared value $283. Their app shows 'investigating'. Calls go to a queue that discon