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Delta Air Lines

Travel & Airlines · delta.com · US
Delta Air Lines, Inc.
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Complaints (total)
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Complaints (30d)
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Resolved (total)
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Avg rating
1.67
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Tier
LISTED
Status
Unclaimed

Recent complaints

3 threads

Public threads filed against Delta Air Lines, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. Hidden baggage fees added at the gateno response from user

    Showed up with valid ticket and ID. Counter agent said the system flagged my booking; no further explanation. Refused to let me board. Didn't rebook. Refused to refund. Three weeks of escalation tickets. I had to buy a c

    ★★·4/9/2026·2 comments
  2. Cancelled flight, no rebooking + no refundno response from user

    Bag never arrived at the carousel. Filed PIR at the airport. 9 weeks later, nothing. Inside: medication, a laptop, work clothes. Total declared value $283. Their app shows 'investigating'. Calls go to a queue that discon

    ·3/24/2026·1 comment
  3. Hidden baggage fees added at the gateno response from user

    Flight 13 cancelled on the day of travel. App said 'rebook in app'. App showed no available flights. Counter agent said go back to the app. Nothing happened. I bought a same-day flight on a competitor for $510 more than

    ★★·3/22/2026

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Resolution Rate (30d)
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Snapshot built 6/26/2026, 11:02:04 PM.

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