Hidden baggage fees added at the gate

Name: Hidden baggage fees added at the gate
Item: American Airlines
Rating: 2
Author: Verified Claimbo user

★★☆☆☆·wants exchange·$989 USD·published

Bought a fare that listed 'one carry-on included'. At the gate they said carry-on is $645 extra unless I upgraded. The fare page didn't mention this. I have a screenshot of the fare detail page from purchase day. They charged anyway. Refund the surprise fee and update the fare page to match.

#mock#travel-airlines

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Hidden baggage fees added at the gate

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