American Express

Card declined despite available balance

★☆☆☆☆·wants other·$1996 USD·no response from user
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 6 times — each time it 'doesn't pass review' with no reason given. $917 of my own money is frozen. The only contact channel is an unresponsive ticket system. I need a named human to look at the actual documents.
#mock#finance-banking

Discussion

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  1. lia***@mock.example · 4/8/2026, 11:45:38 PM

    Same thing happened to me last month. Took a chargeback to actually get it back.

  2. wen***@mock.example · 4/9/2026, 7:45:38 PM

    Same thing happened to me last month. Took a chargeback to actually get it back.

  3. ell***@mock.example · 4/9/2026, 8:45:38 PM

    Try filing with the BBB and CCing their PR email — that's what worked for me.

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Filed 4/7/2026. Published 4/7/2026, 3:13:38 AM.