American Express
Recent complaints
4 threadsPublic threads filed against American Express, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Card declined despite available balanceresponse pending verify
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 5 times — each time it 'doesn't pass review' with no reason given. $238 of my own money is frozen. The only contact channel is an unre
★★·4/18/2026 - Card declined despite available balanceno response from user
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 6 times — each time it 'doesn't pass review' with no reason given. $917 of my own money is frozen. The only contact channel is an unre
★·4/7/2026·3 comments - Account locked, ID verification ignored 15 timesresolved
Saw a charge of $988 I didn't make. Disputed it the same day. Bank acknowledged receipt 1 weeks ago. Status: 'investigating'. The merchant is a known scam reported in multiple consumer forums. The bank's own fraud team s
★·3/31/2026 - Wire transfer stuck for 4 weeksresolved
Wire to a known counterparty has been 'in review' for 6 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $111. I'm losing the deal it was meant for. Either send it or send it back.
★·3/11/2026
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