Chase

Account locked, ID verification ignored 10 times

★★☆☆☆·wants refund·$1981 USD·no response from user
Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 6 times — each time it 'doesn't pass review' with no reason given. $1460 of my own money is frozen. The only contact channel is an unresponsive ticket system. I need a named human to look at the actual documents.
#mock#finance-banking

Discussion

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  1. jac***@mock.example · 3/17/2026, 1:43:38 PM

    This is the third complaint I've seen about this same issue this week.

  2. may***@mock.example · 3/18/2026, 7:43:38 AM

    Same thing happened to me last month. Took a chargeback to actually get it back.

More from Chase

Filed 3/16/2026. Published 3/16/2026, 7:13:38 PM.