Southwest Airlines
Recent complaints
2 threadsPublic threads filed against Southwest Airlines, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Refused boarding despite valid ticket + IDno response from user
Showed up with valid ticket and ID. Counter agent said the system flagged my booking; no further explanation. Refused to let me board. Didn't rebook. Refused to refund. Three weeks of escalation tickets. I had to buy a c
★·3/25/2026 - Cancelled flight, no rebooking + no refundresolved
Showed up with valid ticket and ID. Counter agent said the system flagged my booking; no further explanation. Refused to let me board. Didn't rebook. Refused to refund. Three weeks of escalation tickets. I had to buy a c
★·3/25/2026
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