DoorDash
Recent complaints
3 threadsPublic threads filed against DoorDash, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.
- Food arrived cold, marked delivered before driver cameresolved
Marked 'delivered' at 2:00. Cameras at my door show no driver until 2:35. By then food was room-temperature. Refund request was 'declined per policy'. Their own GPS shows the driver was 2 km from my address at the 'deliv
★★★·3/27/2026 - Order missing 6 items, refund deniedresponse pending verify
Got charged twice for order #5. Same total, same time, same merchant. Reported immediately. Nine days later, no refund of the duplicate $1176. Bank dispute is the only remaining option. Driver kept the order. Doorbell fo
★·3/7/2026 - Food arrived cold, marked delivered before driver cameresponse pending verify
Got charged twice for order #14. Same total, same time, same merchant. Reported immediately. Nine days later, no refund of the duplicate $69. Bank dispute is the only remaining option. Order #2 arrived missing 2 items. R
★★·3/1/2026
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