Hidden baggage fees added at the gate

Name: Hidden baggage fees added at the gate
Item: Marriott
Rating: 2
Author: Verified Claimbo user

★★☆☆☆·wants replacement·$1417 USD·resolved

Bought a fare that listed 'one carry-on included'. At the gate they said carry-on is $557 extra unless I upgraded. The fare page didn't mention this. I have a screenshot of the fare detail page from purchase day. They charged anyway. Refund the surprise fee and update the fare page to match.

#mock#travel-airlines

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Filed 3/25/2026. Published 3/25/2026, 6:13:38 AM.