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Driver charged me a 'cleaning fee' for nothing

★☆☆☆☆·wants exchange·$1466 USD·published
After a 12-minute trip the driver reported a 'cleaning fee' of $1314. There was nothing to clean. I have dashcam audio of a normal ride. Disputed in-app — bot said the report was 'reviewed and upheld'. Show me what was reviewed or refund me.
#mock#auto-transport

Discussion

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  1. car***@mock.example · 3/2/2026, 12:12:38 AM

    I had to escalate to my state's consumer-protection bureau before they responded. Worked though.

  2. noa***@mock.example · 3/2/2026, 6:12:38 AM

    Don't accept their store credit — push for a real refund. They will pay it eventually.

  3. zac***@mock.example · 3/2/2026, 4:12:38 PM

    Same thing happened to me last month. Took a chargeback to actually get it back.

Filed 3/1/2026. Published 3/1/2026, 3:13:38 PM.