claimbo.
← Target

Curbside pickup never happened, charge stayed

★☆☆☆☆·wants apology·$1459 USD·resolved
Years of loyalty points just disappeared. No email, no in-app notice, nothing. Customer service confirms they were 'expired per terms' but the terms changed last quarter and I never got the notification email about the change. 7 years of accumulated rewards, gone. I want the points reinstated or the equivalent in store credit.
#mock#retail-shopping

Discussion

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  1. cla***@mock.example · 3/22/2026, 8:58:38 PM

    Hope you get this sorted. Their support has been a mess for the last quarter.

  2. iri***@mock.example · 3/23/2026, 1:58:38 PM

    Try filing with the BBB and CCing their PR email — that's what worked for me.

Filed 3/21/2026. Published 3/21/2026, 11:13:38 PM.