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Capital One

Finance & Banking · capitalone.com · US
Capital One Financial Corporation
no resolution data yet
Complaints (total)
0
Complaints (30d)
0
Resolved (total)
0
Avg rating
1.50
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Tier
LISTED
Status
Unclaimed

Recent complaints

6 threads

Public threads filed against Capital One, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. Wire transfer stuck for 5 weeksresolved

    Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 16 times — each time it 'doesn't pass review' with no reason given. $583 of my own money is frozen. The only contact channel is an unr

    ★·3/30/2026
  2. Account locked, ID verification ignored 3 timesresolved

    Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 2 times — each time it 'doesn't pass review' with no reason given. $986 of my own money is frozen. The only contact channel is an unre

    ★·3/25/2026·2 comments
  3. Card declined despite available balanceresponse pending verify

    Wire to a known counterparty has been 'in review' for 8 weeks. Each call I'm told to wait. Recipient confirms nothing has arrived. The amount is $303. I'm losing the deal it was meant for. Either send it or send it back.

    ★★★★·3/19/2026
  4. Unauthorized charge of $1071 — no fraud responsepublished

    Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 10 times — each time it 'doesn't pass review' with no reason given. $312 of my own money is frozen. The only contact channel is an unr

    ★·3/12/2026
  5. Card declined despite available balanceresponse pending verify

    Card declined at the grocery store with a balance well above the charge. App showed available funds at the time. Embarrassing in line. CSR couldn't explain it, said 'try again later'. Happened twice this month. What kind

    ★·3/8/2026·3 comments
  6. Wire transfer stuck for 5 weeksno response from user

    Account locked over a 'compliance review'. I've uploaded ID, utility bill, and selfie 8 times — each time it 'doesn't pass review' with no reason given. $693 of my own money is frozen. The only contact channel is an unre

    ★·3/2/2026

Transparency

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Resolution Rate (30d)
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Replies (30d)
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Flagged (12mo)
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Public removals
1
Snapshot built 6/26/2026, 11:02:04 PM.

Removal log

  1. removed · complaintoff_topic3/25/2026, 5:13:38 PM

    Removed under closed-enum reason — accusation of crime without supporting evidence.