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Adobe

Software & SaaS · adobe.com · US
Adobe Inc.
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Complaints (30d)
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Avg rating
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Tier
LISTED
Status
Unclaimed

Recent complaints

4 threads

Public threads filed against Adobe, newest first. Each one carries the original complaint, the company's reply (if any), and the consumer's verification answer.

  1. API key revoked with no warningno response from user

    Cancelled in the dashboard 8 months ago. Still being billed every cycle. Each cancellation 'completes' but next month another charge appears. Total over-charged: $1350. Either fix the cancel button or refund.

    ★★★★·3/30/2026·2 comments
  2. Cancelled, still billed monthlyresolved

    Subscription auto-renewed Apr 20. Card charged. Account is now 'pending payment' and I can't log in. Support says billing has to clear, billing says account has to be active first. $1351 taken, no service.

    ·3/27/2026
  3. API key revoked with no warningresponse pending verify

    API key revoked overnight with no email, no in-app notice, no policy citation. Production traffic was using it. Hours of downtime before we noticed. They restored it after 26 hours; never said why it was revoked or how t

    ·3/20/2026
  4. API key revoked with no warningpublished

    Subscription auto-renewed Mar 24. Card charged. Account is now 'pending payment' and I can't log in. Support says billing has to clear, billing says account has to be active first. $864 taken, no service.

    ★★·3/10/2026

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Resolution Rate (30d)
Replies (30d)
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Snapshot built 6/26/2026, 9:02:04 PM.

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